Technical Customer Success Manager EMEA - Pre IPO OT Vendor
Location: 100% Remote - Based anywhere in EMEA, preferably UK, Germany or Israel
Salary Expectations: €130,000-150,000
Benefits: Stock options, Other Benefits
I'm currently working with a High Growth, Series A OT CyberSecurity start up with a unique CyberSecurity product that has been proven to make a positive impact on protecting enterprise customers across all industrial verticals by providing strong visibility and risk management.
This vendor is now going to the next level of expansion, as a result they are looking for an experienced Customer Success Manager to join their existing EMEA GTM team.
Responsibilities include:
- Implement and develop strategies.
- Customer relationship management.
- Lead the onboarding process for new clients, ensuring smooth deployment, and providing comprehensive training to maximize product adoption.
- Techncial troubleshooting.
- Renewals and Expansions.
Requirements include:
- 5 + years experience in a CSM role within a Cyber Security company, preferably a start up.
- Experience managing customer renewals and driving account expansion.
- Experience managing and delivering recurring customer engagements (QBRs, EBRs, etc.).
- Strong English.
Benefits of working at this CyberSecurity start up:
- Working with some of the best Cyber security people in the industry.
- Passionate and experienced C-level team.
- A compelling amount of stock.
- Career progression is available.
Please apply for further consideration.
