Operations Manager for a Wealth Management company based in London, competitive salary with excellent benefits
The Role:
Leading the day to day running of the office, with responsibility for resourcing, facilities, infrastructure, business planning and forecasting.
The jobholder will be responsible for installing and maintaining systems and processes that support and drive business performance and growth.
The Operations Manager will work closely with the CEO to enable the successful implementation of the business strategy.
Areas of Responsibility:
Business performance
- Responsibility for working with the CEO to ensure the financial performance of the business.
- Ensure accurate performance MI is collated and communicated in a timely manner to CEO and Client Board to facilitate performance management and financial decision making.
- Maintain strong relationships across the team and extended team, working with the CEO to set and then communicate and monitor the direction and priorities of the business.
- Be responsible and accountable for recruitment and people management, fostering a strong team culture and ensuring the resourcing needs of the business are met in a commercial and strategic way.
- Responsible for the day-to-day operation of the business and ensuring its smooth running e.g. facilities, insurances, resourcing, health & safety and business continuity.
- Managing other third party relationships, ensuring appropriate agreements are in place.
- Managing budgets and priorities for each discipline with CEO and delivering against them through the extended team.
Operational Supervision People Management, to include all elements with specific focus on:
- Develop and maintain close working relationship with our external HR provider.
- Co-ordinate all recruitment for the business including managing relationships with external partners and suppliers.
- Oversee development, training and employee appraisals.
- Assist with both formal and informal regular appraisals.
- Line management of Client Services Manager and Operations Co-ordinator.
Office Process Design and Implementation
- Responsible for managing the IT environment and IT security for the business. Manage relationship with external suppliers.
- Continue to review and update the back office systems to ensure they meet the needs of the business.
