Service Desk Analyst

Up to £200 per day

Hampshire

posted 28 Jan 25

Apply now

Service Desk Analyst

Up to £200 per day

Apply now

About this role

Service Desk Analyst

We urgently require a Service Desk Analyst for our prestigious client on an initial 6 months contract

Responsibilities -

  • Initial triage of tickets
  • Logging tickets in Remedy with all relevant detailed information
  • Identifying issues, apply fix if known
  • Escalating tickets to relevant team if unable to resolve
  • Password resets for various systems including Active Directory.
  • Updating drivers on laptops
  • Investigating faults within applications
  • Supporting Audio Visual equipment based on Microsoft Teams
  • Supporting desk setups Desk side support visits to end users


This role is INSIDE IR35 and requires being on client site in Hampshire 5 days per week.

  • Contract Type

    Contract

  • Specialism

    Technology

  • Working pattern

    Full Time

  • Job ref

    BBBH131096

  • Expiry date

    27 February 2025

  • Job duration

    6 months

Apply now
Grant Clements

Your consultant is

Grant Clements

Consulting Director

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